Custom LED is able to provide refurbish services for our products that may fall outside of warranty. Generally, the refurbish service includes a full review and through testing of the item, repair of any item(s) necessary, a full cleaning, and for our tail lights - installation into a new bucket and...
Custom LED is able to provide refurbish services for our products that may fall outside of warranty. Generally, the refurbish service includes a full review and through testing of the item, repair of any item(s) necessary, a full cleaning, and for our tail lights - installation into a new bucket and lens assembly along with a new harness. Actual services performed may be different based on the circumstances of your item.
Please first contact us at sales@customled.com for information on how to proceed with the Refurbish process.
Shipping
In-stock orders placed by 12:00 pm ET, Monday–Friday (excluding holidays and vacations), ship the same business day. Made-to-order items ship in 3–5 business days.
We ship to your country with USPS, UPS and DHL. Our standard service (First Class Package International, usually the least expensive) is normally sent duty-paid, so in most cases there's nothing to pay on delivery. Faster services don't include duties or taxes, which may be collected at delivery.
A tracking number is emailed on the same day that your order ships.
Unused items in as-shipped condition (sealed bags unopened) can be returned within 30 days of receipt for a refund of the item price. Returns that need inspection carry a restocking fee (5–20% or more, depending on the product), and opened or installed items may not be eligible. Shipping charges aren't refunded.
Satisfaction guarantee: on eligible products, if you're not happy with the fit or function, contact us within 7 days of receipt to return it for a full refund (return shipping is paid by you).
